A few weeks ago, I got this report of an incident that occurred on my day off from my retail job. As always, the names are made up, but the story is, sadly, real.
Nate, Samantha, and Anne were closing the store. Samantha was running the main register, and therefore stuck up front. A customer was being creepy and harassing Samantha, so Anne, as closing manager, was up front, keeping an eye on this guy, preparing for the possibility of throwing him out. Nate was straightening up the store when he heard two girls giggling and screaming in the ladies' room. Anne and Samantha were both trapped up front, so he couldn't ask either of the ladies to see what was going on and wasn't about to walk in himself. Finally, the harassing man left and seconds after, two teenage girls ran out of the ladies' room, past my workmates, and straight out the door. The crew all looked at each other, locked the doors because it was closing time, and walked back to the ladies' room together. Anne opened the door and they discovered human feces EVERYWHERE. The floor, the walls, even the ceiling in places. So Anne, again in her capacity as manager on duty, told the others not to worry about the mess, that they don't get paid enough to literally deal with shit. So, Anne went to deal with the cash so the others could leave on time. Nate verified the deposit, and Anne went to the ladies' room to clean up the mess...and found Samantha was almost done taking care of it. Way to go, Samantha.
So, Samantha was showered with accolades for going so far above and beyond what is required of her. Anne was grateful, Nate was grateful, even the staff members who weren't present were grateful. Thank you notes were posted all over the breakroom. So, in my capacity as a manager, I mentioned to my boss how far Samantha went and how much we all appreciate her. My boss responded with "Yeah? So?"
And that, bitch, is why you have people requesting to transfer out of your store all the time.
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